FREE Shipping:
luvele.co.uk offers free shipping on all UK domestic orders placed on our website, with no minimum order sizes or special exceptions.
Just because shipping is free doesn't mean it should take a long time. luvele.co.uk understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, we will do our best to post your order within 24 hours (business hours/ days) and you can expect to receive your order within 3 business days UK wide. Please note: we do not make delivery time guarantees.
Change of Mind Returns:
If you purchase a Luvele product and then change your mind, you can return the product at your own cost within 10 days of purchase for a refund. Please note; the returned item must be brand new and unopened, it mush remain in its shipping box. A photo of the unopened shipping box will be requested before a return is approved. If the item has been opened and removed from the cardboard shipping box, used or damaged in anyway, then a refund will not be approved. Please email us at support@luvele.co.uk before returning your order.
Important: We charge a £10 restocking fee for all change of mind returns.
Returns with luvele.co.uk:
Important: We charge a £10 restocking fee for all change of mind returns.
Have questions? Email the Luvele Customer Care team at support@luvele.co.uk and we’ll do our best to reply to you within 4-6 hours.